FAQ

When should I begin the search?

We recommend to start 6 to 8 months before your wedding date, so that you can make all the sartorial changes in good time and arrive perfect on your special day.

What are the prices of the dresses in Come in una Favola?

Wedding dresses  go up to a maximum of 990€, groom's suits go up to a maximum of 690€, and cocktail dresses go up to a maximum of 390€. We also have a luxury line for bhridal dresses.Don't forget our wide range of accessories (veils, stoles, gloves, shoes, belts, cufflinks, perfumes, etc.).

Can I purchase a dress online?

Yes, you can buy our clothes online by clicking on the SHOP button in the menu.

What do you mean with one-off appointment?

As an outlet we have a high demand for appointments, so to give all future brides/grooms the opportunity to visit our shops, we have adopted the "one shot" policy. This means that we allow our customers to come to our shops only once for a free, no-obligation trial with all the services of a classic atelier.

Can I bring someone with me to the appointment?

Yes, you can, but due to new Covid-19 regulations we only allow two people in addition to the bride/groom.

How long does the appointment last?

The duration of the appointment depends very much on the client, on average it lasts 1 hour.

How can I get an appointment?

Appointments can be made by sending a request via the appropriate form on the website, from Google My Business, by contacting the shop's Facebook or Instagram page, or by calling the shop directly.

How many dresses can I try on during my first fitting?

There is no maximum number allowed, you can try on as many wedding, groom and ceremony dresses as you like.

What sizes are available in your shops?

As all our dresses are unique, we have numerous sizes available that can be altered.In our shops you will also find our Curvy Line with sizes up to 58.

The Fittings and Modification Process

Once you have purchased your wedding or cocktail dress, your journey with us will begin. You will be contacted by the managers of the shop you went to, in order to schedule your first fitting. Please note that the cost of tailoring is not included in the price of the dress.

In the Ateliers "Come In Una Favola", can I find only bridal dresses and cocktail dresses or also other items?

In our Ateliers you will be accompanied in the selection of accessories chosen exclusively for you, in full harmony with the style of the model you will wear: beautiful veils, stoles, shoes, shawls, belts, perfumes, diadems and many other accessories that will make the chosen dress even more refined and complete.Nothing is left to chance: we invite you to our Selling Points to try also our new perfume (Blossom) by Come In Una Favola, ideal in everyday life as well as on the day of your wedding.

You don't have an online catalogue, how can I see the clothes you have in the shops?

As all our clothes are unique, we cannot provide an online catalogue; the items vary from shop to shop and from week to week. To get an idea, however, you can follow our instagram page.We would like to remind you that all our dresses are new and come from the biggest brands of bridal gowns and ceremony sectors.

Can I customise my dress?

Of course! Each of our ateliers has its own tailoring, which will not only adapt the dress to the wearer's shape and size, but will also make any desired alterations.

How can I pay for my dress?

Come in una Favola accepts the following methods of payment: cheque, bank transfer, cards or cash.You can pay for the whole dress on the day of purchase, or pay a deposit of 50% of the total price with the balance due within 30 days.
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